3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Dec 3, 2017
Unfortunately I never received the item and I received a refund instead. Several days passed before the seller notified me of a shipping issue. Perhaps, had the error been communicated in a more timely matter, a resolution could have been found. The seller did attempt to remedy the error by offering a replacement item which happened to by a different style, color, and size which was unacceptable for me. This was my first attempt at shopping with Etsy and I’m reluctant to shop with Etsy again. Despite really cute and unique pieces, I definitely won’t be shopping with Mocha Deaign Studio again as first impressions are everything.